Responsible Gaming
Gaming Should Be Entertainment
At Gem World 2000, we believe that online pokies should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it's time to seek help.
Please gamble responsibly and within your means. Set limits on time and money spent, and always prioritise your wellbeing over the excitement of the game.
Age Verification
Online pokies and gambling services in Australia are strictly available to individuals aged 18 years and over. If you are under the legal gambling age in your state or territory, you must not access our services.
By using Gem World 2000, you confirm that you are 18 years of age or older and comply with all applicable Australian gambling laws.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in your own behaviour?
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Gambling Activity: Concealing the time or money spent gambling from friends, family, or partners
- Loss of Control: Gambling more than intended or unable to stop
- Neglecting Responsibilities: Prioritising gambling over work, study, or family obligations
- Financial Strain: Borrowing money to gamble, or gambling with money needed for essentials
- Mood Changes: Feeling anxious, irritable, or depressed when not gambling
- Escalating Bets: Needing to gamble with larger amounts to experience the same excitement
- Failed Attempts to Quit: Repeated unsuccessful efforts to cut down or stop gambling
- Neglecting Relationships: Withdrawing from friends and family due to gambling
If you've identified with any of these signs, please reach out for support immediately.
Self-Help Tools & Player Protection
We provide tools to help you maintain control over your gambling:
- Deposit Limits: Set a daily, weekly, or monthly limit on the amount you can deposit into your account
- Loss Limits: Restrict the maximum amount you're willing to lose in a given period
- Time Limits: Set session duration limits to prevent extended gambling sessions
- Reality Checks: Receive reminders during your play sessions to take a break and reflect
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you need to step back
These tools are available in your account settings. We encourage you to use them to protect your wellbeing.
Support Organisations & Resources
If you're struggling with problem gambling, help is available. Here are trusted organisations offering free, confidential support:
Australia
- Gambling Help Online — Free counselling, support, and resources
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, confidential)
International Resources
- GamCare (United Kingdom) — Support and self-help tools
www.gamcare.org.uk - GamStop (United Kingdom) — National self-exclusion scheme
www.gamstop.co.uk - Responsible Gambling Council (Canada) — Education and prevention
www.responsiblegambling.org - National Council on Problem Gambling (United States) — Helpline and resources
www.ncpgambling.org
All support services are confidential and free to access.
Need Help Right Now?
If you or someone you know is struggling with gambling, please reach out today. There's no shame in asking for help—trained counsellors are ready to support you.
Contact Gambling Help Online on 1800 858 858 (24/7) or visit www.gamblinghelponline.org.au
Your wellbeing is more important than any game. Take action today.
Our Commitment
Gem World 2000 is committed to promoting responsible gaming practices. We actively monitor our platforms for signs of problem gambling and encourage all players to use the self-help tools available. If you believe you have a gambling problem, we support your decision to seek professional help and self-exclude from our services.